Why US Traveler Assist?
Pedigree:
Other firms claim to have “contacts” and access to “former officials”. But who are they? With US Traveler Assist, you know who your security expert is: A former senior US official with proven pedigree in your local country, available to you immediately upon joining.
Direct Access:
While other firms claim to have access to a “former official”, they do not allow you to have direct access to that individual. With USTA, you speak directly to your Point of Contact (PoC) and have access to them 24/7.
On the Ground:
Other firms provide a 1-800 number or US based number to call in a safety emergency. But where is that person based? If they are located far away, how can they really help? With US Traveler Assist your expert is based in your destination country, where they have developed their expertise for years and stand ready to assist.
Local Contacts:
Our in-country presence allows our Point of Contact (PoC) to access local contacts quickly and directly, and to assist our clients in the most efficient and timely manner.
What do I get when I join?
Access:
24/7 access to your locally based security expert from the moment you join.
Personalized Security Brief:
A customized and up-to-date Security Brief drafted by your in-country PoC reviewing all major safety and security issues in your country of visit.
Instant Reaction:
Immediate feedback from your PoC and their contacts in case of a safety or security incident without going through a 1-800 call center or intermediary.
Proactive Support:
Our in-country presence gives us the ability to assist our clients proactively: helping to communicate with local police, sourcing legal assistance if required, updating emergency contacts back home on procedures etc.
Ongoing Security Advice:
Our locally based PoC will serve as an ongoing source of information on security issues in your country of visit, and stands ready to answer any relevant questions you may have prior to or during your visit.
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